Terms & Conditions

  1. Payment Terms
  • The Purchaser agrees to pay the full purchase price in the installments and by the due dates agreed upon.
  • If any payment is late, The Purchaser will be charged interest at 2% per month (24% per year) on the overdue amount until it’s paid.
  • Until The Purchaser has paid in full, City Image Signs (The Company) holds a security interest in the goods. This means the Company has a legal right to the goods until The Purchaser’s payment is complete.
  1. Delivery and Delays
  • The Company shall commence the performance of the contract as soon as practicable having regard to other orders received or on hand, and shall perform the contract with reasonable dispatch provided, however, that performance by the Company shall always be subject to delay caused by strikes, lockouts, breakages, fires, unforeseen difficulties or acts of God; the Purchaser agrees that any promise for delivery made by the Company shall be subject always to the provision of this clause.
  1. The Purchaser’s Responsibility for the Goods
  • Risk of Loss: Delivered goods are The Purchaser’s responsibility for any damage or destruction from any cause, even before they are fully paid for. The Purchaser must still make all payments, even if the goods are damaged or destroyed.
  • The Purchaser must promptly notify us of any loss, damage, or destruction to the goods.
  1. Default and Repossession
  • If The Purchaser fails to make any payment or if the Company believes The Purchaser’s outstanding balance is at risk, the Company can declare the entire balance due immediately.
  • The Company may then take possession of the goods without notice and pursue any other legal remedies.
  • The Company is not responsible for any damage to The Purchaser’s property, including the goods, caused by our removal or repossession.
  1. Restrictions on Goods
  • Until the goods are fully paid for, The Purchaser cannot move, sell, or alter them without the Company’s written permission.
  1. Our Right to Cancel
  • The Company can cancel the customer agreement within 30 days from the date of the customer agreement, with or without reason, and with or without notice.
  • If the Company cancels without a reason caused by The Purchaser, the Company will refund any payments The Purchaser has made.
  • Unless cancelled, this agreement remains fully in effect.
  1. Payment Allocation
  • The Company can apply any payments The Purchaser made, or the proceeds from the sale of any repossessed goods, to any outstanding balance The Purchaser owes the Company.
  1. Binding Agreement and Assignment
  • This agreement is binding on both The Purchaser and the Company, and their respective heirs, executors, administrators, successors, and assigns.
  • The Purchaser cannot assign (transfer) this agreement to anyone else without the Company’s written consent.
  1. The Purchaser’s Indemnity
  • The Purchaser shall indemnify and save harmless the Company of and from all claims, actions, and demands of every kind and nature whatsoever, whether direct, indirect, consequential or otherwise, and howsoever caused, respecting which any person, firm, or corporation may, can, or shall have, by reason of any act, omission, or neglect of the Company, its agents, servants, or employees.
  1. Taxes and Fees
  • The Purchaser are responsible for paying all license fees, taxes (including VAT), and other charges related to the goods.
  • If the goods are seized for non-payment of taxes or charges, the outstanding amounts on the contract will remain due to the Company.
  1. Our Remedies
  • The Company has the right to use any one or more of the remedies outlined in this agreement or available by law, either at the same time or one after another, until The Purchaser have fully paid the purchase price. Taking possession, repossessing, seizing, selling, or obtaining a judgment will not release The Purchaser from The Purchaser’s obligation until full payment is received.
  • The Company may release any portion of the goods, with or without payment, at our sole discretion, but this will not release other goods or affect our rights.
  1. Warranty
  • The Company provides a 12-month warranty on labor for signage failures due to defects in materials or workmanship under normal use.
  • The Company also provides a 12-month warranty on parts for all LED Modules and Drivers.
  • This warranty becomes void if the sign is serviced by anyone other than the original manufacturer or The Company’s approved agent.
  1. The Purchaser’s Responsibilities for Installation
  • The Purchaser is responsible for obtaining all necessary permissions to install the goods from the land or building owner. We are not responsible for getting these permissions unless otherwise directed and a need to do so from the Purchaser. The Purchaser is ultimately responsible for ensuring these permissions are in place.
  • The purchase price assumes that roofs can support roof signs, buildings can support projecting signs, and freestanding signs are installed in undisturbed soil (free of backfill, rock, or silt).
  • The Purchaser is responsible for identifying and moving any obstructions or utilities within walls where signs are installed.
  1. Survival of Terms
  • These warranties and conditions will remain in effect even after the transaction is completed and the goods are paid for.